Support

How can we help?

Use this page for the basics: creating files, choosing folders, activating your direct license, and getting help when something does not work as expected.

Email support@createfilesplus.com

Quick start

CreateFiles+ adds fast blank-file creation to macOS. After installing the app, open CreateFiles+ once, allow the requested Finder permissions, and choose which file formats you want available.

Creating files from Finder

In a supported Finder folder, right-click inside the folder or on the Finder background, choose CreateFiles+, then pick the file type. The new blank file is created in that folder so you can rename it and keep working.

Using Quick Create

Quick Create is the fallback for folders where macOS does not show Finder extension menus. Open it from the Finder toolbar or menu bar, choose the target folder and file type, then create the file directly.

Supported file types

CreateFiles+ focuses on starter files for everyday work, writing, data, web, code, and Office workflows.

Cloud folders and protected folders

macOS can block Finder extension menus in iCloud Drive, OneDrive, Google Drive, Desktop, Documents, and other protected locations. When that happens, use the Finder toolbar or menu bar Quick Create flow instead.

Guides and free tools

These resources cover the common Create New File workflows people look for when they are setting up CreateFiles+ or comparing Mac workarounds.

Licenses and activation

Your direct website purchase email includes your license key and a private download link. Each website license quantity activates CreateFiles+ on up to 2 Macs you own or control. If the email is missing, contact support from the purchase email address and include the approximate purchase time.

  1. Download and open CreateFiles+ using the private link in your purchase email.
  2. Open the License section in CreateFiles+ and paste the emailed license key.
  3. Click Activate. You can then finish setup and begin creating files.

Downloads

The latest direct installer is Universal 2 and runs natively on Apple silicon and Intel Macs with macOS 15 or later. Rosetta is not required. It is available from the download page, and your license email is still required for activation.

Having trouble?

Email support@createfilesplus.com and include the macOS version, CreateFiles+ version, where you were trying to create the file, and whether you were using Finder, the Finder toolbar, the menu bar, or Quick Create.

For license issues, include the purchase email address. Do not send payment card details or private file contents.